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selvaraqionth

Financial Planning Solutions

Privacy Policy

Your privacy matters to us. Here's how selvaraqionth collects, uses, and protects your personal information while providing our economic planning services.

Last Updated: January 15, 2025

Information We Collect

selvaraqionth collects information to provide better economic planning services to our users. We gather data through various means when you interact with our platform, register for courses, or contact our support team.

Personal Information

  • Full name and contact details including email address and phone number
  • Billing address and payment information for course enrollment
  • Professional background and financial planning experience level
  • Educational preferences and course completion records
  • Communication history with our support and instructional teams

Technical Information

Our systems automatically collect technical data to improve your experience and ensure platform security. This includes your IP address, browser type, device information, and how you navigate through our educational content.

Data Type Purpose Retention Period
Account Information Service provision and support Duration of account plus 3 years
Course Progress Educational tracking and certification Permanent for certification purposes
Payment Records Billing and tax compliance 7 years as required by Canadian law
Technical Logs Security and performance monitoring 90 days

How We Use Your Information

We use your personal information exclusively for legitimate business purposes related to providing economic planning education and maintaining our platform. Your data helps us deliver personalized learning experiences and maintain the quality of our services.

Specifically, we process your information to:

  • Deliver educational content and track your learning progress
  • Process payments and maintain billing records in compliance with Canadian regulations
  • Provide customer support and respond to your inquiries
  • Send important updates about courses, policy changes, and platform maintenance
  • Improve our educational materials based on user engagement and feedback
  • Ensure platform security and prevent unauthorized access
  • Meet legal obligations under Canadian privacy and financial regulations

Marketing Communications

We only send promotional emails to users who have explicitly opted in to receive marketing communications. You can unsubscribe at any time using the link provided in every marketing email.

Information Sharing and Disclosure

selvaraqionth does not sell your personal information to third parties. We share your data only in specific circumstances necessary for our business operations or as required by law.

Service Providers

We work with trusted third-party service providers who help us deliver our educational platform. These companies are contractually bound to protect your information and can only use it for the specific services they provide to us.

  • Payment processors for secure transaction handling
  • Cloud hosting providers for data storage and platform infrastructure
  • Email service providers for course communications and support
  • Analytics services to understand platform usage and improve user experience
  • Customer support tools to provide efficient assistance

Legal Requirements

We may disclose your information when required by Canadian law, court orders, or regulatory authorities. This includes compliance with tax regulations, anti-money laundering requirements, and other legal obligations that apply to financial education services.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We're committed to helping you exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correct Information

Update or correct any inaccurate personal information in your account or our records.

Delete Your Account

Request deletion of your personal information, subject to legal retention requirements for educational and billing records.

Restrict Processing

Limit how we process your information while maintaining essential account functions.

Data Portability

Receive your personal information in a structured, machine-readable format for transfer to another service.

Withdraw Consent

Stop non-essential processing activities, such as marketing communications, while keeping your account active.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Storage

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices follow industry standards and Canadian privacy requirements.

Technical Safeguards

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments of our systems
  • Multi-factor authentication for staff accessing sensitive information
  • Encrypted data storage with restricted access controls
  • Regular backups stored in secure, geographically distributed locations
  • Automated monitoring for suspicious activity and potential security threats

Administrative Safeguards

Our team receives regular privacy and security training. Access to personal information is limited to employees who need it for their specific job functions. We maintain detailed logs of who accesses what information and when.

Data Breach Response

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and provide details about what happened, what information was involved, and what steps we're taking to address the situation.

International Data Transfers

Your personal information is primarily stored and processed in Canada. However, some of our service providers may store or process data in other countries with adequate privacy protections.

When we transfer data internationally, we ensure appropriate safeguards are in place:

  • Contractual commitments requiring the same level of protection as Canadian privacy law
  • Regular audits of international service providers' security practices
  • Encryption during transit and storage regardless of location
  • Limited data transfers only when necessary for service provision

You have the right to obtain information about these transfers and the safeguards in place by contacting our privacy team.

Cookies and Tracking Technologies

selvaraqionth uses cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our educational content.

Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality, login sessions, and security features
  • Performance Cookies: Help us understand which parts of our platform are most useful to learners
  • Functional Cookies: Remember your preferences and settings for a personalized experience
  • Analytics Cookies: Provide insights into course effectiveness and user engagement patterns

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform. We don't use cookies for advertising or tracking across other websites.

Children's Privacy

selvaraqionth's economic planning courses are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If you're under 18, please do not provide any personal information through our platform.

If we discover that we've collected information from someone under 18, we'll delete it immediately. Parents or guardians who believe their child has provided personal information to us should contact our privacy team right away.

Changes to This Privacy Policy

We update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email and prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may close your account, though some information may be retained as required by law.

Privacy Questions?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: info@selvaraqionth.com
Phone: 1-800-668-2001
Mail: selvaraqionth Privacy Team
12838 96b Ave, Surrey, BC V3T 1A2, Canada

We'll respond to privacy inquiries within 30 days and work with you to address any concerns about your personal information.